Privacy Policy

 

 

 

Privacy Policy

INTRODUCTION

Welcome to Circus Soi 4 – Theater Restaurant & Nightlife, privacy notice for www.circussoi4.com.

Circus Soi 4 respects your privacy and is committed to protecting your personal data. This privacy notice explains how we look after your personal data when you visit our website or interact with us, and it informs you of your privacy rights and how the law protects you.

This privacy notice is provided in a layered format so you can click or navigate through the specific areas set out below. A Glossary is included to help explain the meaning of terms used within this privacy notice.


Important information and who we are

Purpose of this privacy notice

This privacy notice aims to give you information on how Circus Soi 4 collects and processes personal data through your use of this website, through inquiries, reservations, marketing subscriptions, and any interactions you make through the website or directly with us.

This website and our services are not intended for children, and we do not knowingly collect data relating to minors.

It is important that you read this privacy notice together with any other privacy or fair-processing notice we may provide on specific occasions when we are collecting or processing personal data so that you are fully aware of how and why we are using your data. This notice supplements any other notices and is not intended to override them.


Controller

Circus Soi 4 is the controller and responsible for your personal data (referred to as “Circus Soi 4”, “we”, “us” or “our”).


Contact Details:

Circus Soi 4 – Theater Restaurant & Nightlife
Silom Soi 4, Silom Road,
Kwaeng Suriyawong, Bang Rak,
Bangkok, Thailand

Website: circussoi4.com

You have the right to make a complaint at any time. However, we would appreciate the chance to address your concerns first.


Changes to the privacy notice and your duty to inform us of changes

This version was last updated on 20 November 2025.

It is important that the personal data we hold about you is accurate and current. Please notify us of any changes during your relationship with us.


Third-party links

Our website may include links to third-party websites, plug-ins, or applications. Clicking on or interacting with those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We recommend you read the privacy notice of each website you visit.


The data we collect about you

We may collect, use, store and transfer different categories of personal data:

  • Identity Data: name

  • Contact Data: email address, phone number

  • Reservation & Inquiry Data

  • Technical Data: IP address, browser type, device information, cookies, usage data

  • Profile Data: preferences, website interactions

  • Usage Data: how you use our website or services

  • Marketing & Communications Data: preferences for receiving promotions

  • CCTV Data: video recordings captured inside and outside the venue for security

We do not collect Special Categories of Personal Data (e.g., race, religion, health data) or information regarding criminal convictions.


If you fail to provide personal data

Where we need to collect personal data to respond to a reservation, inquiry, or legal obligation and you fail to provide the required information, we may be unable to deliver the requested service.


How is your personal data collected?

We collect data through:

  1. Direct interactions: submitting forms, reservations, inquiries, surveys.

  2. Automated technologies: cookies, analytics, and server logs.

  3. CCTV systems: monitoring within the venue for security.

  4. Third-party platforms: website analytics or social media interactions.


How we use your personal data

We will only use your personal data when legally permitted. Most commonly, we will use it to:

  • Respond to inquiries or reservations

  • Manage customer communication

  • Improve website performance and customer experience

  • Ensure safety and venue security (CCTV)

  • Send marketing updates if you have opted in

We do not sell your personal data.


Purposes for which we will use your personal data

We may use your data for purposes such as:

  • Registering a reservation or inquiry

  • Managing communication and customer relationship

  • Administering and protecting our website and business

  • Using analytics to improve user experience

  • Sending promotions or updates (with your consent)


Marketing

You may receive marketing communications from us only if you have opted in. You may unsubscribe at any time using the links provided or by contacting us.


Cookies

Our website uses cookies to enhance user experience and analyze site performance. You can adjust browser settings to refuse cookies; however, some website features may not work properly.


Disclosures of your personal data

We may share your personal data with:

  • IT providers and website hosting platforms

  • Email marketing systems (for opt-in subscribers)

  • Security partners for CCTV operations

All third parties must ensure appropriate security and confidentiality of your data.


International transfers

Some service providers may store or process your data outside Thailand. We ensure that proper safeguards are in place to protect your personal information.


Data security

We have implemented security measures to prevent unauthorized access, alteration, or disclosure. Access is limited to individuals with a business need and confidentiality obligations.


Data retention

We retain personal data only as long as necessary:

  • Inquiry and reservation data: retained until resolved

  • Marketing data: retained until you unsubscribe

  • CCTV footage: short-term unless needed for security investigations

We may anonymize data for research or statistical purposes.


Your legal rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing

  • Request data transfer

  • Withdraw consent at any time

If you wish to exercise any rights, please contact us.


Glossary

Legitimate Interest: Our business interest in operating safely and effectively.
Performance of Contract: Processing necessary to fulfill a service you have requested.
Comply with Legal Obligations: Processing required by law.